Overall responsibility for several stores in an allocated in the region. Responsible for staff and work closely with other senior managers and department managers.
Key Requirements:
- Working knowledge of food and beverage functions, and general knowledge of shop operations.
- Outgoing, positive attitude and enthusiasm for working with the public.
- Demonstrates team management, delegation, issue resolution, coaching skills, and the ability to motivate others and provide direction for staff.
- Effective oral and written communication skills.
- Effective analytical, planning, and problem-solving skills.
- Work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
- Ability to present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
- Ability to read and interpret documents like training materials, spreadsheets, reports, and operating instructions.
- Accurate cash handling skills and ability to compute rate, ratio, and percent and to draw and interpret.
- Proven ability to consistently deliver results with minimal supervision.
- Flexible availability including daytime, evenings, weekends, and major holidays. Full availability for any shift, seven (6) days per week, including nights, weekends, and holidays is preferred.
- Restaurant management or food service experience required.
- Proficiency at all workstations in the lounge, including bar, food prep, POS system.
- Complete knowledge of Joffrey’s menu, product preparation, and standards.
- Working knowledge of all store equipment functions.
- Prior experience with point-of-sale cash handling systems preferred.
Responsibilities:
- Implement or monitor processes to reduce property or financial losses.
- Investigate known or suspected internal theft, external theft, or vendor fraud.
- Conduct store audits to identify problem areas or procedural deficiencies.
- Identify and report merchandise or stock shortages.
- Inspect buildings, equipment, or access points to determine security risks.
- Maintain documentation or reports on security-related incidents or investigations.
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
- Prepare written reports on investigations.
- Recommend new or improved processes or equipment to reduce risk exposure.
- Train establishment personnel in loss prevention activities.
- Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
- Conduct employee background investigations and review reports with operational or human resources managers.
- Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
- Identify and report safety concerns to maintain a safe shopping and working environment.
- Recommend methods to reduce potential financial fraud losses.
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
- Working surveillance cam.
- Conducting safety and loss prevention audits era controls.
Tools and Technology:
- Cash registers
- Commercial use:
- Blenders, coffee grinders, coffee machine, or iced tea makers
- Cutlery, dishwashers, food slicers, scales, ice dispensers
- Food warmers, grills, microwave ovens, ovens, toasters
- Credit card processing machines, delivery app units, and software
- Digital menu screen, smart TV’s
- Personal computers, printers, phone headsets
- Point-of-sale terminals and workstations
- Touch screen monitors, accounting software
- Office suite software (Microsoft office)
- Point-of-sale software (micros, oracle, and omega)
- Spreadsheet software (Microsoft Excel)
- Word processing software (Microsoft Word)
- CCTV
Submit resume detailing your experience
Submit a cover letter explaining why you would be a great fit
* Transferable Iqama